Saturday, January 16, 2016

BSNL Offers Free Missed Call Alert Service (MCA) to All Mobile Customers

India’s National Telecom backbone Bharat Sanchar Nigam Limited (BSNL) provides Missed Call Alert (MCA) service. This service (MCA) is Free to all BSNL Mobile Customers except those from North Zone. Missed Call Alert Service is a Value Added Service which allows a BSNL Prepaid or Postpaid Mobile Customer to retrieve their Missed Call details via SMS, when the customer is in out of coverage area or when the users mobile runs out of battery.


BSNL Missed Call Alert (MCA) service will inform the mobile customer about the details of their missed calls such as the call timings, the number of missed calls and thereby helping them to call back and get in touch. BSNL provides Missed Call Alert Sevice Free of cost to all BSNL Mobile Customers except North Zone.

Procedure for Activation of BSNL Missed Call Alert (MCA) Service

To activate Free Missed Call Alert service,BSNL customers may 'Divert Voice Calls when Out of Coverage Area' to the number '+9117010'.

How to Divert Voice Calls for BSNL Missed Call Alert Service 

  • Go to Settings
  • Select : Call settings
  • Select : Call divert/Call Forward
  • Select : 'Divert when Out of Coverage Area' (Options may differ from phone to phone )
  • Type the Number +9117010
  • Save the settings
Some handsets allows the customers to activate the Missed Call Alert(MCA) Service by  dialing the code: **62*+9117010#

Procedure for De-Activation of BSNL Missed Call Alert (MCA)
  • Go to Settings
  • Select : Call settings
  • Select : Call divert / Call Forward
  • Select : When Unreachable
  • Delete the number +9117010
  • Save the settings
Some handsets allows the customers to de-activate the Missed Call Alert(MCA) Service by  dialing the code: ##002#
Private operators are currently charging their customers at the rate of Rs.30 / month for providing Missed Call Alert Service. BSNL Missed Call Alert Service is available to North Zone Customers at a nominal cost of Rs.15 / month. The activation / de-activation procedures are common for all BSNL customers irrespective of their Telecom Circle / Zone.

Readers, have you activated this Free Missed Call Alert service from BSNL? Just compare similar service, which was offered by private operators.

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