To
The Superintendent of Post Offices
Phulbani Division
Phulbani-762 001
No- PHI/AIPEU-Gr-C dated at Phulbani
the 29th March 2016.
Sir
On
28th March 2016 an Executive Body & Working Committee Meeting of
the AIPEU Gr-C, Phulbani divisional branch held at PRC, Phulbani. During the
discussion we found out the following problems which are coming in the day to
day operations in finacle.
1.
Proper infrastructure like Laser printers,
Passbook Printers, UPS, Genset etc.
2.
Link Problem should not be at all. And where
NSP-2 is not available or not working they should be provided with NSP-2 with
the half speed of that of the NSP-1. But in all offices where NSP-2 is provided
they are only in paper. Their speed is as slow as 1/10th of NSP-1.
And where there is no NSP-2, V-SAT provision should be made there.
3.
Maker-Checker concept is not followed
strictly. As now the single handed offices are being provided with both the
Teller and Supervisor ID and pressurized to work. And in double handed offices
also PA s are sent on deputation for long time. This should be avoided. Also
action must be taken to return the PAs of the double handed offices.
4.
The Citizen charter must be changed. As the
times allotted there in the citizen charter were that of the Sanchaypost but in
finacle it takes much more time to perform the same work.
5.
CSAC concept must be removed. As in McCamish
no CSAC is required Infosys may be instructed to make such provisions in
finacle also.
6.
CRESET menu should be provided to User
Champions. So that the work load of CPC as well as the SPMs will become easier.
7.
UCP sanction by the divisional
administration must be expedited to adjust the balances of default CBS migrated
accounts.
8.
Habit of disabling the menus should be
stopped permanently. By disabling menus like HPBP, HDRP the passbook printing
and certificate printing are not being done which results in high customer
dissatisfaction.
9.
Undue pressure to staffs by pressurizing the
BO staffs to achieve the targets. As the number of accounts are increased by
splitting higher denomination into lower denomination, Which also violates
directorate’s order no-116-26/2015-SB dated 19.08.2015.
10.
Public are threatening and scolding staffs
vigoursly due to finacle problem and link problems so Safety and Security of
working staffs must be arranged.
11.
Non functional of WTC, Phulbani. The same
may be brought to functional condition by appointing a trainer also the same
must be used as helpdesk for CBS and CIS.
12.
A notice must be given to the agents by the
administration that they should not wander in the office campus after the time
allotted to them is over.
13.
Reshuffling staffs in the transfer chain
must be done properly. Senior staffs should be posted as SPMs.
Also
it was decided in the meeting that the following resolutions will come into
effect from 04th April 2016, if the problems mentioned above are not
solved by the 04th April 2016.
- To leave office within ½ hr to 1 hr after working hours
irrespective of the blocking validations. Until the following problems are
not solved.
- We will stop working immediately if any type of harassment to any
staff happens.
- If agents do wander in the office campus after the time allotted
to them is over then on next day their work will not be accepted.
Rabinarayan Choudhury
Secretary,
AIPEU-Gr C
Phulbani
divisional branch
Phulbani
(O) - 762001
Copy
to-
1. The
General Secretary, AIPEU Gr C, CHQ, New Delhi-110008
2. The
Circle Secretary, AIPEU-Gr C, Odisha, Bhubaneswar-751007
3. All
office bearers & members of AIPEU-Gr C, Phulbani -762001
4. The
Hon’ble MOC & IT, GOI, New Delhi-110001 for favour of kind information.
5. The
CPMG, Odisha, Bhubaneswar-751001 for favour of kind information.
6. The
PMG, Berhampur-760001 for favour of kind information.
7.
The CBS CPC, Odisha Circle, Bhubaneswar-751007
for favour of kind information.
Rabinarayan
Choudhury
Secretary,
AIPEU-Gr C
Phulbani
divisional branch
Phulbani (O) -
762001
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